Tasks: Operation of the Supply Chain Help Desk Ensure incidents are directed to correct area Maintain communications with initiators and expedite open incidents Ensure all fields within incidents are correctly completed Prepare periodic reports and analysis as required Monitor daily operations and communicate any errors Requirements: Technical or economic graduation complemented with economy/IT/administration/logistics At least 2 years working experience within Customer Service or Help Desk is essential Fluent English knowledge Good understanding of processes and products, and complexity of organisations Advanced knowledge of MS Access is a must Our client's offer: People- and value-focused organization culture Competitive benefit package Leadership development Location: Budapest
