Our client is a Budapest Business Centre providing financial and administrative service to its affiliates and is seeking a professional for theFeladatok:Supporting the BSC employees by providing them necessary (induction, professional and soft skill) trainingsTaking part in knowledge transfers, reviewing and measuring the training needsWork with the team to develop a full systems induction program for colleaguesContinually monitoring, reviewing training programs to meet all business needs and grow the skills throughout the organizationImprove the customer service training programs and undertake the development of all appropriate training materialsUpdating existing material as and when updates are made to systems or functionalitySupporting the Training Manager and Team Leaders in the delivery of training programsEnsuring that systems (within scope) meet and deliver assurance surrounding legislative requirementsElvárások:College/ University degree preferred in Communication, Pedagogy or PsychologyHigh level of English another European language is advantage2-3 years experience in Customer Service/Client SupportTraining practice is advantageExpert in delivering presentations to a wide range of audiencesWorking experience in SSC/BSCOutstanding communication, organisational skillsStrong consultative abilityAmit kínálunk:Opportunity to gain professional experienceModern, multinational team/working environmentStable workplaceAttractive salary and benefit packageMunkavégzés helye:Budapest
