DESCRIPTIONOur client is a well-established service centre providing support in accounting, finance and HR services. It's an excellent opportunity to join their team as anIT support analystTasks:- Lotus Notes mailing system, operating systems support (Windows)- Printers and networks, phone troubleshooting- Supporting production of ready-mix concrete and aggregates plants with GINCO production management software - Handling and registering incoming service calls - Properly apply Service Call registration guidelines- Assure Client satisfaction regarding the solution offeredREQUIREMENTS- Fluent French and English is a must- College or university degree- Technical knowledge is preferred but not obligatory- Fresh graduates are more than welcome!- Strong customer service and communication skills- Good analytical and problem solving skills- Result oriented, develops solid arguments to give alternate solutions- Excellent collaboration with co-workers- Previous experience in Technical Support or Call Center is a strong advantageBENEFITS- Interesting work, great working environment in the heart of Buda, young atmosphere- Competitive salary and compensation package- Continuous trainings, opportunity of using and improving foreign languages
